Passes & Tickets | Frequently Asked Questions

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In the interest of our patrons' health & well-being, all OPL locations are closed until further notice. Please do not return materials during this time. Due dates will be extended until OPL reopens.

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Frequently Asked Questions

Passes & Tickets FAQs

Omaha Children's Museum

Fontenelle Forest

Omaha's Henry Doorly Zoo and Aquarium

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Omaha Children's Museum

I have an Omaha Public Library Card, why can't I have a ticket? , collapsed

I'm not able to get to the library on the first day tickets are being issued. Can you hold one for me? , collapsed

Why is the Omaha Children's Museum ticket still on my account? , collapsed

Why can I have only one ticket to Omaha Children's Museum? , collapsed

Why must one be aged 18 and over to check out an Omaha Children's Museum ticket? , collapsed

Are there still tickets available to Omaha Children's Museum? , collapsed

Must I be present to pick up an Omaha Children's Museum ticket at the library, or can a family member pick up a ticket for me? , collapsed

Who can use the ticket? , collapsed

Do the tickets expire? , collapsed

Do I need to present my library card at Omaha Children's Museum to use my ticket from the library? , collapsed

I lost my ticket to Omaha Children's Museum! Can I get a replacement? , collapsed

Fontenelle Forest

How can I find out which OPL location has a pass for the day I'd like to visit Fontenelle Forest? , collapsed

Why must one be 18 or older to check out a Fontenelle Forest membership pass? , collapsed

Do Fontenelle Forest membership passes need to be returned to the library? , collapsed

Why can I only check out one Fontenelle Forest pass at a time? , collapsed

I have an Omaha Public Library card! Why can’t I check out a Fontenelle Forest membership pass? , collapsed

Omaha's Henry Doorly Zoo and Aquarium

Do I have to be present to pick up the zoo ticket at the library, or can a family member pick up a ticket for me? , collapsed

Who can use the ticket? , collapsed

Do the tickets expire? , collapsed

Do I need to present my library card at the Zoo? , collapsed

I’m not able to get to the library on the first day tickets are being issued. Can you hold one for me? , collapsed

I have an Omaha Public Library card, why can’t I have a ticket? , collapsed

I lost my ticket! Can I get a replacement? , collapsed

Why is this Zoo ticket still on my account? , collapsed

Why can I only have one ticket? , collapsed

Why must one be aged 18 and over to check out a Zoo ticket? , collapsed

Are there still tickets available? , collapsed

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