OPL offers an over-the-phone interpreter service called Language Line to help communicate with any patron who may not be fluent in English.
Staff members can call an 800 number, choose from over 200 languages and get connected with an interpreter to assist with communicating. It can be used to work with patrons in person or before calling a patron over the phone.
A team of over 8,000 professional interpreters are carefully selected and trained in interpretation skills and specific industry practices and terminologies to be the very best in the business. Professional, courteous, and focused on complete and accurate interpretation in any circumstance, interpreters will provide you with the very best phone interpreting experience possible.
The world's leading phone interpreting provider, LanguageLine’s phone interpreting solution is easy to use on any phone, connecting you to an interpreter within seconds, 24/7/365.