Test Proctoring Policy

In an age of online testing, customers, educational institutions, and employers now expect public libraries to serve as test proctors. Students taking online courses from local colleges, students enrolled in distance-learning programs, and adults taking exams for employment testing or job recertification make use of the test proctoring services that some library locations are currently providing.

Library staff will proctor tests but we do not guarantee constant supervision or a quiet environment.

To ensure consistency among Omaha Public Library locations, the following test proctoring guidelines will be followed:

  • Fees
    • $10 charge for Omaha Public Library cardholders in good standing (i.e. no fines/fees owed in excess of $25.00).
    • $25 for all other applicants
  • Appointments -- Students must make an appointment with a designated staff member. No “drop-in” test proctoring is provided.
  • Computer Time -- If the test requires a computer, library staff will freely extend computer time (i.e., give the test-taker the 2 or 3 hours that the test requires).
  • Postage -- Before taking a test, the student must provide the necessary return postage if postage is not provided by the school. We require actual stamps or prepaid envelopes with exact postage, not money for postage.
    • Tests will be returned via U.S. Mail. We cannot return exams via FedEx or UPS. All return postage charges are prepaid.
    • If schools require the return of tests via Fax machine, we will fax tests for no charge. Fax machines may not be available at all library locations.
    • Special handling requirements for returning tests cannot be accommodated.
  • Special software applications -- We will not proctor online exams that require the installation of special software or the modification of existing computer settings.
  • Library staff will read and follow all instructions for administering the exam.
  • We reserve the right to cancel or postpone a proctoring session if test materials are not received in time; if test materials require clarification; if test materials incur any expenses other than postage; or if test materials otherwise exceed our ability to comply with the testing institution’s requirements.

Approved by the Board of Trustees
of the Omaha Public Library October 14, 2008
Re-Approved August 19, 2015