A native of North Omaha, John Xiong has spent the past twelve years as a committed Library Aide at the Charles B. Washington Branch. Starting as a volunteer in 2008 during his sophomore year of high school, Xiong discovered mentorship and a supportive community within the library staff. After two years of volunteering, he was encouraged by the branch manager to apply for a library aide position, transitioning into an official paid role within the library.
As a library aide, Xiong embraced new responsibilities beyond those he had as a volunteer.
"My job is to help out behind the scenes," Xiong says. "What the patrons don’t see, like grabbing holds, shelving materials, and supporting programs.
His volunteer experience provided a solid foundation for over a decade of dedicated work. Xiong then stepped out of his comfort zone to train new volunteers and aides.
“It can take approximately 2-3 weeks to train new aides, depending on each person’s experience,” Xiong says. “It helps me revisit the basics and get to know the new library staff.”
One of the highlights of Xiong's career was when he was still a volunteer in 2009. He found invaluable mentorship from his first branch manager, John Bernardi. A particularly special moment was when Bernadi nominated both Xiong and his sister for the Volunteer of the Year Award. To celebrate, he took them on a memorable trip to Lincoln to visit the Capitol and enjoy some amazing food. This experience not only showcased the library’s appreciation for its aides but also made a significant impact on shaping Xiong into the professional he is today.
“It was special to me because a few years later he passed away. And that was a difficult experience,” Xiong says.
Xiong continues his work as a Library Aide at the Charles B. Washington Branch, while also providing crucial support at the newly opened Library Administration Building (LAB). Faced with a backlog of shelving and collection projects, Library Specialist Lynn Sullivan personally requested Xiong’s assistance after witnessing his outstanding job during a few shifts at the Library Administration Building.
"John Xiong is an unsung asset!" Sullivan exclaims. "LAB was underwater as far as shelving was concerned, and John would come in on Fridays for 3–4 hours, and books would magically be shelved."
Xiong’s commitment and adaptability have had a profound impact on the library system-wide.
Looking ahead, Xiong is excited about the prospect of advancing to a full-time role. He encourages aspiring library professionals to listen to their team and community.
"Keeping an open mind and listening carefully helps prevent problems and opens up new opportunities," Xiong explains.
His commitment to growth and openness to new ideas will benefit any future role he takes on, whether within the library system or elsewhere.
This Staff Spotlight was published in the Fall 2024 issue of Connect (Volume 31, Issue 3). To read the entire issue, click here, opens a new window.
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